At Outreachly, we’ve reimagined customer success to give you more impact, more results, and more dedicated expertise. Instead of one single point of contact, you now get a Campaign Performance Team (CPT) - a powerful trio of specialists who work together to help you build, run, and scale high-performing campaigns.
Meet Your Campaign Performance Team (CPT)
Your CPT includes:
Account Manager – Your strategic partner and main point of contact.
Campaign Manager – Focused on daily campaign execution and optimization.
Campaign Support Executives – Deliver fast, hands-on support when you need it.
Together, they work as a dedicated unit to drive measurable outcomes.
🚀 Benefits of Your CPT
1. Faster Launches
Campaigns go live in as little as 72 hours using proven templates and streamlined support. No delays, just action.
2. Higher Performance
CPT-managed campaigns consistently outperform on open rates, replies, and conversions.
3. Specialist Support
You get a whole team (not just one person) focused on strategy, execution, and day-to-day performance.
4. Ongoing Optimisation
Your CPT reviews performance every 14 days (or sooner) and makes proactive changes to keep results moving up.
5. Done-For-You Execution
From setup to messaging to audience searches, we offer done-for-you subscription options that let your CPT handle the heavy lifting, freeing you to focus on selling.
🥇 What Your CPT Does
Your Campaign Performance Team is hands-on from day one. We take care of onboarding, support, and ongoing campaign optimisation to help you get the best results with less effort. Here’s what’s included:
Welcome Call
Every subscription includes a 1:1 onboarding call. We’ll connect your LinkedIn account, walk you through key features, and help you get set up quickly and correctly.
Performance Monitoring
We check your campaign activity every 7–14 days. This includes monitoring campaign status, prospect volume, and message activity. Depending on your plan, we also track key performance metrics like connection and reply rates.
Strategy Reviews
Your Account Manager provides regular check-ins to assess progress, identify issues, and recommend changes. This ensures your campaigns stay aligned with your goals and continuously improve over time.
Best Practice Guidance
We’ll proactively share tips on how to build better data lists, write stronger outreach content, and improve overall campaign performance. Content reviews and strategic input are included as part of this support.
Ongoing Support
Need quick help? Our Campaign Support Executives are available via live chat for updates, changes, or troubleshooting — no waiting, no tickets.
🚀 This is not an exhaustive list of what's included with your Campaign Performance Team. Your CPT will tailor their service to your requirements.
Frequently Asked Questions (FAQs)
Q: What is a Campaign Performance Team (CPT)?
A: Your CPT is a team of Outreachly specialists who support your onboarding, setup, performance tracking, and live support. It includes an Account Manager, Campaign Manager, and Campaign Support Executives, each focused on different parts of your campaign’s success.
Q: Do you build my campaigns for me?
A: If you're on our Pipeline Builder plan, yes — we write, build, and launch your campaigns for you. On other plans, you’re responsible for campaign creation, but your CPT will guide you with feedback, reviews, and support.
Q: What happens during the Welcome Call?
A: We'll connect your LinkedIn account, walk you through the Outreachly platform, and help you get set up quickly. If you're on Pipeline Builder, we'll also collect everything we need to build and launch your campaigns.
Q: How often is my campaign reviewed?
A: Every 7–14 days. We verify that your campaigns are live, have sufficient prospects, and are sending messaging. Depending on your plan, we’ll also monitor reply and connection rates.
Q: Will I be notified if something needs fixing?
A: Yes — if we notice anything unusual or that needs your attention, we’ll send a notification email with a clear summary and next steps.
Q: Will you help with my outreach messaging?
A: Yes. All clients can get content reviewed and improved. Pipeline Builder clients have their content written for them as part of the service.
Q: How do I request changes or help?
A: Just message us via live chat. Our Campaign Support Executives can help with campaign updates, technical setup, or content adjustments.
Q: What happens if results drop?
A: We keep a close eye on campaign performance. If engagement drops, we’ll flag it, investigate the issue, and recommend changes to improve results.
Q: Is CPT support included in every plan?
A: Yes — all managed plans include CPT support. The level of involvement (such as campaign build or full performance tracking) depends on your subscription type.