AI Inbox labels are a huge timesaver. All you need to do is activate AI Labels and let the AI work its magic. This guide will describe the 8 labels that can be used by this AI feature and the example replies that will trigger them.
Outreachly's AI Sentiment Detection tracks 8 core sentiments, which give you a well-rounded view of your prospects and help you understand engagement level at a glance.
Interested 🥳
The prospect has shown signs of interest in their reply.
Example: "This sounds quite interesting! Can you provide more details on how this would benefit our operations?"
Example: "I’ve been looking for a solution like this. Could we schedule a call to discuss this further?"
Follow Up ⏱️
The prospect indicates that a follow-up is worthwhile but doesn't provide much detail or express a clear interest. They may offer a brief response indicating they have seen your message and will consider it.
Example: "Thanks for following up. I'll get back to you soon."
Example: "Received your message. I'll review it and respond later."
Neutral 🥱
The prospect is not engaging with interest or disinterest. This is likely small talk or just reactions to your connection message.
Example: "Thanks for connecting."
Example: "Likewise."
Not Interested 👎
The prospect indicates that they are not interested in your offer or conversation. They may provide a direct response or a polite decline without engaging further.
Example: "Thanks for the info, but we're not looking to make any changes at this time."
Example: "We have already invested in a similar solution, so we won’t be needing your services."
Hard No 🛑
The prospect provides a firm and unequivocal rejection. Their response is clear and definitive, leaving no room for further discussion or negotiation. conversation.
Example: "Unsubscribe."
Example: "We have already invested in a similar solution, so we won’t be needing your services."
Wrong Contact 🤷
The prospect replies that they are not the correct contact for your message or that your inquiry is intended for someone else.
Example: "Unfortunately I am not the decision maker at XYZ Company for new products. I will keep it in mind in the future."
Example: "I am not the person that makes decisions if we use platforms like this. That comes from our leadership at the top and trickles down. My apologies!"
Making an Introduction 🤝
The prospect replies that they are not the correct contact but give you a new point of contact
Example: "I believe you may have contacted the wrong person as I am not in charge of procurement. I'll forward your email to Jane Doe at [email protected]."
Example: "You need our HR department, leave me your phone number and I'll pass this on."
Out of Office 🏖️
The prospect is currently Out Of Office.
Example: "Thank you for your email. I am currently out of the office with no access to email. I will return on Tuesday and will respond to your message at that time."
Example: "I am currently away from the office and will not return until 21 September. For urgent matters, please contact [email protected]."
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